GOODMORNING!!! It's the 29th of July!!!! Do you know what that means?!

It means nothing :) So close to the end of the year and the grand celebrations i.e Christmas, Boxing Day, New Years etc and ONE DIRECTION CONCERT.

I'm going to two of their concerts. Not obsessed.

I'm also going to Imagine Dragons concert in October I think!!!! Yayayyayayay. I'm excited because I love their songs and I can't wait til they play Radioactive. It'll be sooooo pumpy. I watched a live version of them playing the song, it looks so good :))))

So I have Imagine Dragons, then One Direction then next year in March I have Bruno Mars. I wanted to go to Taylor Swifts but I forgot about the pre-sale and general sales. I also wanted to go to Beyonce but it was like 190$ for normal seating.

I think I've done more things in this break than I did in post-HSC LOL My cousin started talking to me about HSC since he's doing his this year. He says trials start today. GOODLUCK! But he was like the year has gone by so fast, high school is almost over. And in return I'm like yup I told you! Make the most of out of it! And he said 'omg I can't wait til trials are over!!!! What did you do after trials?' And tbh I didn't study for HSC then LOL I felt like trials was enough preparation for HSC, all I had to do was memorize it more. What I did do after trials was worry about formal because I think then I didn't have a dress.

OMG I ASKED HIM HOW HE WAS GOING TO ASK HIS GF OUT TO FORMAL. IT'S TRENT AND MADDIE BTW. He said he didn't like how everyone did it publicly at school and recorded it so he's gonna wait til he gets his suit and go to her house and ask her there!!!!! CUTIEEEE

hey fun fact, coz I'm watching tv

Did you know the largest China town outside China is in San Francisco? And the fortune cookie originated there. wow

That's my fact done


So work. Friday and Saturday were crap because I had two encounters with very upset customers.
The first was on Friday, middle aged women who knew what she was talking about. She called to ask if we had these RMK boots in our store and I said no then she asked if I could order it in, I said no we can not because if the shoe isn't in our stock we can't order it in for you. So she said she'll come in to the store. She came in and was pissy. She even tried to persuade to order it in by saying she'll pay it full price upfront right here right now and I said no sorry etc etc So I wrote down other stores that had the shoe and she got more frustrated because she kept saying how she lives in Campsie, all these other stores are too far, I have a credit note that I want to use so I don't want to buy it online. And she asked me for the Head Office number. I wanted to kill her. Not literally. Just god. Lady. JUST TRAVEL. YOU WANT THE SHOES, GO TRAVEL TO GET THEM. 2 hours later I get a call from my boss asking about the same customer and I told him and he's like 'yeah we're sorting it out'. I think in the end she got her order. WHY DO CUSTOMERS ALWAYS WIN.

Then Saturday... scariest thing ever. I worked with my eldest sister. I had a middle eastern lady come in and asked me to get a size 8 in all these boots she wanted to try. The store was busy at this time so I went around and served other customers. Then when I finished with a customer she said to me 'can you come back and stick with me until I finish with the shoes' and I'm thinking 'uh okay but I have other customers too..... you're not special or anything you know....'. When she first walked in my sister helped her then I took over because my sister looked annoyed (for a reason). So in the end she bought 4 boots and told me to put these other pair of boots aside so she'll pay for it later. It was $167.91 altogether. The 4 boots were 50%, 50%, 50% and 40% off respectively. She asked for 160 and I said no because these boots are already 40-50% off, you already have discounts. Then she told me to call Connie and Gary (my bosses) because they'll give it to her. Kept enforcing 'Call them, no trust me, they'll give it to me.' My sister comes in and says 'I really don't want to call them. It's their day off, I don't want to disturb them. These shoes are already discounted and there's not much we can do. I'm sorry' and I stood there quietly and the lady in return says 'You know what f* you, I'll pay for them. You're very rude. All the time I come in you look so dull, you don't even smile. And do you expect your customers to open the shoe boxes or something? I'm gonna tell Gary about you.' Then she looks at me and says 'what's her name?' I didn't answer. I was shocked and nervous. My sister said 'Oh my name? My name's Stephanie'. 'Okay stephanie, I'm gonna tell Gary about you'. My sister seemed fine with it because this lady was a customer that came into the store often and my bosses didn't like her too. They said this one time she bought a pair of boots before Christmas and she couldn't pick it up so she asked Gary to deliver it for her, and he did. (it's because he can't say no). My sister didn't get in trouble, she never does coz she has this family connection with Gary and Connie LOL And the lady ended up calling Connie and complained about my sis. Connie didn't care but had to play along.

That was the worst part of my day

On Sunday, she called the store and asked for the pair of boots that I put aside. It was still there and she said she'd come and pick it up before closing time. She never came.

 byebye






Monday, July 29, 2013 10:43 AM